5 Easy Tips to Increase Your Facebook Engagement Rate

.. And yet not compromise on quality. While the size of the community is a big concern for any client, the other important concern would be, “why is the community not active?”

This is something that pressurises most digital marketers who tend to lose sight of branding and start posting random content in order to boost engagement. But far from helping, this leads to the brand’s personality and persona taking a hit. Today, every second brand is wishing its community a happy Monday and a fun filled weekend, or publishes the latest news especially if it includes a celeb. But stop, and think. Are these generalised posts helping the brand build a positioning for itself?

Read on for some useful hints that will help brands increase their Facebook engagement and yet not compromise on the quality of interactions.

Be human:

As a brand, showcase your human side. Put up pictures of your team having lunch, or your employee parties etc. Consumers love to see the people behind the stores. If you are a restaurant, feature one waiter a week, his background, his approach to life etc. If you are a retail store, feature one store manager every week, or post your customers’ pictures.

Time it right:

You might be putting up the best possible content, but it’s a wasted effort if the post is going out at a time when your community members are not online. So it is well worth your while to spend some time understanding your community’s timing pattern.

Track which posts get the maximum engagement, because that enables you to figure out what time and what day of the week they were posted. Over a month or two, you will be able to identify the optimum time for maximum interactions and post content during that time.

Know your audience:

You will need to spend some time understanding the type of content that grabs the most eyeballs. You will then have to strike a fine balance between publishing content related to your brand and the content your consumers love.

Use Sponsored posts option:

Facebook first makes you spend on getting your customers to like your page. And then makes you spend on letting your content show up prominently on your consumers’ newsfeed.

Even if this means spending more on getting your users’ attention, it is worth the expense. Boosting the post really helps if you are looking to drive traffic from Facebook to your website/landing page/contest app. Make sure you insert the link, or a call to action in all promoted posts.

Use Humour:

Everybody loves a joke, but make sure your brand doesn’t end up becoming the joke. A practical joke played on a team member, or a joke that highlights a product/brand feature, will surely help increase the reach.

At the end of the day, it is quite challenging to strike the right balance. It is very tempting to publish a post wishing a Happy Birthday to Dhoni or Shah Rukh Khan, just to get that extra set of likes. But if a post is not helping you make an impact on your consumers’ mind and positioning a product, then it is best to avoid it.

Read more at Social Samosa

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The Top Five Social Media Marketing Mistakes and How to Fix Them

Social media marketing is still the hot topic in town.

But even large businesses with expert marketers on the job make rookie mistakes when it comes to social media. Here are the top five social media marketing mistakes that you need to watch out for.

#1. Using the wrong metrics

When people are forced to deal with a subject that they don’t understand, they often try to gain some sense of control by applying the same rules to it that they’ve seen to work in their area of expertise. This kind of simplistic thinking can be the rot of many mistakes.

Many conventional marketers make this sort of mistake when they try to measure the success of their social media marketing efforts. They use the number of fans or followers that their efforts have gained for the company as the primary yardstick by which to measure their success. They tell themselves that if viewership numbers matter in the television business and circulation numbers matter in newspapers, follower numbers should matter in social media.

In truth, though, it doesn’t matter how large a social footprint you have. You could have thousands of Facebook fans without it making a difference to your business. In social media, what matters is how much people feel compelled to talk about your business by tweeting about it, bringing your business up on Facebook and sharing your videos among their friends. Businesses that truly understand social media marketing use metrics that make sense for social media. They measure brand sentiment, the number of times their customers share their experience with the company’s customer service department and so on.

#2. Setting up too many social network accounts

At one point, IBM discovered that hundreds of their managers had an IBM-branded Twitter presence, each one with his own handle. People who wished to follow IBM on Twitter had no idea which one of these was the real IBM. Top management had to intervene and shut down all but a few accounts.

Managing one social media business account properly can be a huge responsibility by itself. Even large companies often have trouble adequately staffing and running a lone Facebook account. Many small businesses, though, make the mistake of jumping headfirst into every social media platform, major and minor – Google+, Pinterest, Vine, Ning, Tumblr and FourSquare, among others. They only think of how they are stretched too thin after they’ve set up pages everywhere and got a handful of fans. They are then forced to abandon many networks and lose face. The lesson to learn here is that no small business has the resources to run more than one or two social networking accounts.

#3. Making your social presence all about you

Just as no one likes to be around a person who just likes to talk about himself, no one likes hanging around the Facebook page of a brand that can’t get enough of itself.

Brands that have no idea how social networking works jump in thinking that it’s a traditional advertising platform. All they ever give their followers are advertisements and unimpressive discounts to buy stuff with. While it isn’t wrong to get in a little advertising, it won’t do to plan your Facebook content around advertising. Even conventional TV advertising doesn’t work without offering humor, good music and visuals and an interesting plot. If you are going to get your business on a social network, you should concentrate on finding out what kind of content your customer base is interested in and invest in high quality content creation to meet the need.

If nothing else, you should try to make your Facebook presence customer-centric by promptly responding to every comment.

#4. No communication

Businesses run efficiently through division of labor. They create separate departments with specialized knowledge of HR, customer service, marketing and so on. Creating a separate, self-contained department for social networking, though, doesn’t work. Every business needs to involve multiple departments in its social media marketing effort.

The marketing, PR and customer service departments need to be in the loop.

#5. You don’t have a plan

In many companies, the decision to jump on the social bandwagon is an emotional one, not one that’s the result of thinking and planning. This results in a social presence that is always run on improvisation and seat-of-the-pants creativity. An unplanned approach can result in lost opportunities. For instance, if your business doesn’t have an editorial calendar for your social media presence, you may simply neglect to say something important and relevant when the Super Bowl comes around, when the back-to-school shopping season starts and so on.

Finally…

Sometimes, businesses manage to be unsuccessful without making any of these mistakes. This can come from unwillingness to try anything new. The most important thing with putting your business on a social network is to be engaged and to constantly try to find a way to reach out to your customer base and be relevant to them.

Guest author: Bill Nixon is immersed in all things social media and marketing. An experienced writer, you can find his interesting articles mostly on marketing, business and financial blog sites. Check out these reviews about services like Yodle for more ideas.

Read more at http://www.jeffbullas.com/2013/11/14/the-top-five-social-media-marketing-mistakes-and-how-to-fix-them/#wQrZGgW5t5lKMcMm.99

How To Brainstorm For Profitable Affiliate Niche Ideas

Figuring out which niche to target is the stumbling point for a lot of wannabe affiliates. As I mentioned in my post on how to research a niche, I’ve stumbled on some of my niches completely by chance – others I found and targeted.

If you’re reading this article then you likely didn’t stumble upon a niche by chance. Instead, you’re looking to find and target a niche. But how?

You can find a list of obvious niches anywhere. We all know there’s money in finance and weight loss. Unfortunately, finding a good, lesser known niche is hard work. And finding a niche that is both profitable and achievable? Well, you’re not going to find anyone handing those out. I know – it kind of makes you feel like this…

So how do you find that elusive, awesome niche for your affiliate business?

HOW TO FIND KICKASS NICHE MARKET IDEAS

I won’t hand you a good niche on a platter – but I will give you some tips for finding one on your own.

Look at your hobbies

I can’t do a post on finding a website niche without stating the obvious. If you have a hobby or something that you truly love doing – looking at how you could potentially turn that niche into something profitable for you is the first place to start.

But not everyone has a profitable hobby. Me? I puzzle (yes, seriously). Despite being an avid puzzler, I know I don’t spend time reading blogs about puzzling, nor am I looking for the latest news on puzzling. When I want a new puzzle, I go to Amazon and buy one. I suspect most other puzzlers are the same. Not to mention the volume of puzzles I’d need to sell at 5% commission on a $10 item to make any decent money.

My hobby wouldn’t make a great niche website – so don’t feel bad if yours doesn’t either. ;-)

Look at your friends’ hobbies

Poll your friends, family – poll via your status on Facebook if you need to – and find out what the people you know spend their spare time doing. But don’t tell them why.

It’s not that I care if they know I’m looking for niche ideas – it’s that telling them I’m looking for a new profitable niche and then asking them the question means they might filter their answers looking to give you an answer that they believe would be profitable.

For instance, let’s say you have a friend who likes to home brew their beer. They might look at your question and think “he can’t make money home brewing beer” and not answer the question. When in reality, you’re not looking to make money from actually doing the hobby yourself – you’re looking to make money from selling people like your friend the supplies. And brewing beer from home can be a pricey hobby.

Getting their answers without predisposing them is important. It’s up to you to research their interests for potential profitability.

Look at all kinds of hobbies

Doing a search on Google for “expensive hobbies” or “pricey hobbies” or “most popular hobbies” or “unusual hobbies” will give you a ton of potential niche ideas if you’re willing to dig deep into the results. You’re looking for something on those lists you could see yourself really getting into if the profitability is there.

Pay attention to supplies to find demand

A quick search on whatever your favourite (robust) keyword tool is for “supplies” can be pretty revealing. Running that search on SEMRush brings me back over 56,000 results. People looking for supplies are looking for them because they need them to do something. They use them in a niche.

Scouring through those results can help you identify a “something” you could get behind being interested in. And you can sort the results by estimated CPC or traffic volume while doing so.

Accessorize, Accessorize, Accessorize

People buy accessories for all kinds of things. When most people hear “accessories” they think things like clothing and phones. But, a search onSEMRush returns 32,000 search terms with the words “accessories” in them for items you may not have even known existed.

One that caught my eye as I scanned the results was “garage slatwall accessories” – what the hell is a slatwall? Turns out they’re systems for hanging stuff on the walls in garages, offices and other open spaces.

A quick subsequent search shows me that “slatwalls” has a decent traffic volume for such a niche item, the estimated CPCs are pretty dang high and the SERPs for the term are totally doable. To me, this would be worthy of running through the complete niche research test.

It’s possible a site targeting garage organisation might be in order. And I’m betting there’s tons of other organisation systems in addition to slatwalls that could help folks get the task done. Keep the domain broad and you can expand into other areas of home organisation if the site goes well.

This is one idea generated from what I saw in the first page of results for a term that returned 32,000 results. Dig deep and you can find some real gems.

Find a magazine

There are tons of niche magazines out there. If they’re printing a magazine for a niche, then there is probably a profitable audience surrounding said niche.

You can head over to a site like Magazines.com and browse through the thousands of magazines they offer subscription options for. I certainly had never even heard of “woodturning” before much less knew there was a magazine dedicated to it (along with some search volume, okay CPCs and not much strong search competition).

Scour the affiliate networks

This can be time consuming depending on how well organised the network is, but you can often find unique markets while looking through the various merchants that are running affiliate programs for niches you might not even have known existed.

For instance, I had no idea that buying lobsters online was a “thing” until I started seeing a ton of affiliate programs popping up for – would you call them lobster retailers? – a few years back.

Pay to access professional market research

Not every idea for niche research is free. In professionally done market research you can often find much more in depth information than what you sometimes can piece together online via reports like the The 2012-2013 Leisure Market Research Handbook and the State of the Industry: Hobby, Toy, and Game Stores in the U.S. – whatever the niche, there is likely a market research report centred around it that tells you exactly what consumers are spending money on (and how much of it).

If you get serious about entering a niche, it sometimes can be well worth the purchase.

SO YOU THINK YOU’VE DECIDED ON A NICHE

Now what?

Be sure to run the niche research test to make sure the revenue potential for the niche is there. And I’d also recommend checking out my article on ensuring you have what it takes to be successful in a niche before diving in.

Read more here

22 Tips to Establish Trust and Increase your Conversion Rate

If your website is getting about 20-30 targeted visitors a day, you should be making consistent sales. If you are not, and your website has decent functionality (The visitor can order your product in less than 2 to 3 clicks), the main reason for this utter lack of sales is that your visitor doesn’t ‘trust’ you. Well not you personally, but at least your website.

According to Internet Retailer, 26% of people who have never purchased online have trust issues and especially worry about sharing their credit card information, personal security and data.

Bizrate reports that, 75% of people who do shop online have clicked on symbols representing a website’s consumer rating in one way or another. To make matters worst, 2/3 of online consumers don’t trust Facebook either.

Although trust is an issue with the online consumer, you can’t completely eliminate it. However, you can definitely minimize it enough so your visitor takes the desired action.

How can you get someone who has never seen you, met you or can physically touch your product to whip out their credit card in absolute joy?

Follow these tips and I’m sure more people on your website will start clicking your call to action button.

PLEASE NOTE: Even if you have some of the things mentioned below already present on your website, I highly encourage you to take a deeper look.

Little changes after all can make a big difference.

1. Proper About Me page

Emphasis is on the word ‘proper’ here. Most “About Me” pages consists of a few lines or a paragraph.

Go look at your Google Analytics right now. You will see that your “About Me” page is probably the top 5 (I almost want to say top 3) most visited page on your website.

Why?

Anyone who is actually interested in purchasing your product or service, will visit your “About Me” page. If your about me page doesn’t connect with your visitor and gives them a good idea about your business, most likely they will never come back.

If they did take the time to go to your “About Me” page, it shows that they were interested in your offer and just wanted to learn more about your business. A weak ‘About Me’ page can definitely decrease your chances of getting sales.

Learn more about a proper about me page here.

2. Use Email Marketing

One of the most important thing you can ever do on your website is implement an email marketing systems. In fact, as shown by SalesForce, 44% of email recipients make at least one purchase.

MarketingSherpa did another detailed study where both B2B and B2C companies increased their ROI (Return on Investment) by up to 119%.

• Don’t be afraid to ask your visitors for their contact information. If they like your offer, they usually want to learn more about it. You have to make the first contact though.
• Use a hover ad on the homepage, an email capture form at the bottom of each of your article, and on the sidebar (For remaining pages). Test different positions but give the user at least three options to sign up on each page.
• Use autoresponders to build a relationship with each person on your list and get consistent flow of visitors to your site. This which will encourage sales (Due toautomated pre-selling) and will continue to improve your search engine rankings (Due to regular traffic).
• A good rule of thumb is to setup a weekly autoresponder message and one monthly newsletter. Tweak and adjust from there.
• Always use one main link to your offer on your newsletter to increase the chances of your reader taking action.

3. Selling one product? Offer different packages

If you are selling just one product, try offering three versions of the same thing. When people see more than one product being sold online your site, it raises your perceived value and decreases the ‘snake oil salesman’ factor.

It shows the visitor that you are a real company. Plus at the end of the day, consumers like choices.

• For example: If you are just selling a bottle of car wax, offer a 30 day, 90 day or 180 day package.
• Don’t offer too many package options either. 3 to 5 are enough.

4. Interview experts in your field and put it on your website

Again, a lot of people are not doing this. Talk about giving some highly quality content on your site. If you start doing this on a regular basis, you will definitely increase your conversion rate and your traffic.

When your visitor will will see your face next to another human being who is an expert your industry, they will naturally look at you as an authority figure.

They will also appreciate that you truly are trying to help them by giving them real value directly from the horses mouth so to speak.

• There are lots of experts (In various niches) who now have Youtube channels that exceed over 1,000,000 views. Just message them for an interview and most of them will be more than happy to help you out.
  
• Some experts might decline your video interview offer. If so, simply ask them if you can send them a questionnaire and they will fill it out for you.
• To conduct these video interviews, just use Skype.

5. Offer more payments options than just PayPal

According to Forrester, most people will abandon your shopping cart if their method of payment is not offered.

As much as people love Paypal, pretty much same amount of people dislike it as well (They literally have websites dedicated to how much they despise Paypal).

• Google checkout is another good one that you must have. Just their logo alone on your website will increase your perceived value and instill more trust in your visitor.

6. Get Expert Product Reviews

Although the idea is similar to testimonials, product reviews come from other experts who have tried your product. Perhaps from a famous blogger or a thought leader in your industry?

To get an “Expert Product Review”, you simply contact the authority blog owner or person, send them your product and ask for an honest review. When your audience sees other experts and famous people raving about your product, your conversion rate will literally jump.

7. “Pre Sell” with Articles

Have “How To”, “General” or just helpful articles and information about or around your product / service. If you put 10 to 20 quality articles to begin with, it will raise the perceived value of your new website immensely.

Articles also work as little ‘pre-selling’ soldiers when someone is reading them (Assuming they are of quality content). Pre Selling refers to ‘warming up’ your customers by giving them free quality information. This practice builds trust and naturally makes your visitor more inclined to take action.

In addition, adding articles regularly will also increase your ‘footprint’ in the search engines. The more quality content you have, the better search engines will rank you and more of your readers will ‘convert’.

• When writing your articles, always give real helpful information.
• Write articles that are over 1000 words of quality content (Google in 2013 is loving articles of this length and the rewards follow. Even if your website hardly has any backlinks).
• Insert a call to action at the end of your article (Preferably an email form to capture your visitor’s data).

To generate article writing ideas, use the following tools:

• Google Keyword Tool
• Wordtracker

8. Embed “Product Videos” and videos in general on your site as well.

According to KISSmetrics, after watching a professional product video (Whether just embedded within your or website from an external source like Youtube or Vimeo), a visitor is 64% more likely purchase your product. Zappos, an incredible ecommerce success increased conversions by up to 30% by adding product videos.

Besides product videos, you should also use general videos (Tutorials, videos giving helpful advice, etc).

Not only will your visitors be impressed, watching videos raises the time spent on your site (Reducing your website’s bounce rate) and thus becoming more favourable in the search engines (Since people are spending more time on your site).

• To learn how to place videos on your website, click here

9. Does your main menu / navigation bar make sense?

No matter how pretty your website is, if it’s not functional and easy for your visitors to take the required action, all your marketing efforts will go to waste.

This all starts with a proper well laid out and strategic navigation bar or also known as the ‘menu bar’. If the items in your navigation bar all over the place, your visitor will have a hard time figuring or finding things out and will eventually leave.

If you are not sure what to use at the moment, use the following layout.

Home | About Us | Products | FAQ | Testimonials | Contact Us

The ideal way to create a navigation bar is to check with your Google Analytics stats, see the “Top Content” pages and arrange a menu bar in accordance to your stats.

Give your people what they want and they will take action.

• Try to limit the links on your menu bar to 6.

10. Privacy Policy

A privacy policy on your website is considered a full on legal document and according toPrivacy Label, it can increase your conversions from 2% to 20%.

If you don’t have a privacy policy, you will have a very hard time convincing a potential customer to make a buying decision. You must understand that the user can’t see you or your product. It’s not like they are walking in a store and expecting a nice “meet and greet” with you. If your target market is the Social Media savvy group (19-29 year olds), you will have ever more of a hard time.

In reality, your potential customer is behind a computer and have no clue if you are real or not. You must do everything in your power to make sure your potential customer feels 100% safe and knows exactly who they are dealing with.

• The ideal place to put your Privacy Policy link is in the footer and on your email capture form.
• If you are selling a high value item, showcase your Privacy Policy link on the top half of your page.
• Try to use a Privacy Policy link near your ‘Call to Action’ button.

11. Copyright Notice

A copyright notice makes your site look professional, builds trust and gives you more power in dealing with any future attempts of plagiarism as well.

The more professional your website comes across as, the more your visitors will feel ‘safe’ and take the desired action.

Example of a good copyright notice:

Copyright © 1999-2013 PayPal. All rights reserved.

Just copy and paste the following on your site. Simply replace [Current Year] and [Name of your site] the year and your company name.

Copyright © [Current Year] [Name of your site]. All rights reserved.

This simple edition to your site will raise it’s perceived value. It’s the little things that make the big difference.

• Always place your copyright notice at the bottom of your footer.
• Make sure you always update the year in your Copyright notice.

12. Contact Us Page

Having just a plain contact form on your page isn’t enough. In fact, having nothing but a simply contact form will only backfire on all the effort that you put in the rest of your site.

Put your self in your visitor’s mindset and imagine the following scenario. You come across a wonderful, professional site with all the bells and whistles but when you land on their ‘Contact Page’, all you see is a simple little form with brief instructions.

What would you think at that moment? “Why would someone spend all that time and effort to make a professional website and leave the contact us page looking all dull?”. You might think you are about to be taken for a ride and leave the site, well so will your visitor.

• Place a proper ‘Contact’ Form on your contact us page.
• You must mention your phone number, your email and your business address as well.
• If you are a local business, you must have a map and preferably, a picture of your business (Physical location).
• Check out these examples of some great contact us pages.

13. Have a real working phone number

If you are selling anything of decent price and are serious about increasing your sales, you need a phone number. A phone number is the ultimate sign that shows that you are legit business. Seeing a phone number will put any antsy potential customer at ease and like a case study on Practical Ecommerce, help increase your conversions by up to 3 times or more.

In my experience, most people who shop online won’t even call your phone. Only if their shipment is late or what not. So if you are a shy person, don’t worry, you just might get away without talking to anyone.

• Place your phone number on the top right corner of your website. It should be one of the first things that pops out at your visitor.
• Find an affordable toll free number service that is right for you.

14. SSL Secured Certificate Seal.

If you have a shopping cart, you need to have it SSL secured. This creates more ‘trust’ for the buyer. Plus if you decide to advertise on Google or Facebook (Paid advertising), this is a requirement. You also get a nice seal such to place on your website which only builds more trust.

Lucky for you, Shopify already takes care of this one. So you don’t have to buy or pay someone to install an SSL certificate when using Shopify. It’s included.

• You should place your SSL seal pretty clearly whether on your website (Sidebar, footer or header).

15. Use Third Party Credibility Seals

How do you feel when you go on a website and you see the following or something similar?

Doesn’t that make you feel secure and trust a particular website?

When you visitor sees such things, it will take away any doubts that they have and will help them take more acton on your site.

According to a survey done by Adobe, 37% of visitors find Third-party credibility seals effective and 47% are somewhat influenced by it. When it comes to building trust online and increasing your conversions, don’t leave any stone unturned.

• Place your “Third party seals” somewhere where they are most apparent.

16. Show Real Testimonials

Foresster Research did a survey over over 60,000 US Adults who go online and found out that over 55% of people trust consumer opinions posted online.

I hope you now realize the importance of testimonials now.

Testimonials are essential especially if you have a new product. If your product is selling, call your customers and ask them if they can give you a testimonial in either text or video format (Whatever works for your market).

Don’t be afraid to pick up the phone and get out there especially if you have a new product. Most people will be happy to help you out.

If you don’t have any customers to get feedback from, give your products to your friends or strangers and ask them for their honest opinion. Honesty is the key here because at the end of the day, it is good feedback that will help you improve your product further anyways.

TIPS:

• Insert a link at the bottom of your weekly or monthly newsletters to ask for regular feedback. This will keep your testimonial section growing.
• Offer certain buyers a discount on their next purchase for their testimonial. This works really well actually.
• A text only testimonial should be a few paragraphs long and always accompany it with a name in the first initial / lastname or first name, last initial format. For example: J.Doe or John. D
• Ask for a video testimonial from your buyers and work your way down. If they are uncomfortable to give you video, ask them for a textual one. Video testimonials naturally convert more than textual testimonials.
• If you are selling just one type of product, display testimonials on a single page. If you are selling multiple products, display testimonials throughout on the sidebar. Test what works for you.

17. Have a clear and concise Return Policy

A clear “Return Policy” is a must if you are selling products that can be returned.

An ideal situation is that all your products can be returned (Which is standard practice these days and if you make your visitors aware of this from the beginning, this will increase the chances of them taking action).

In your return policy, you should highlight what can be returned, what can’t be returned, how many days are they allowed to use the product with the return policy still being valid. Where should they ship the product to (Especially if your product is being drop shipped) and etc.

My point is make it as descriptive as possible and let them know everything right off the bat. Explain the process thoroughly. Take any doubts from your customer away and use a friendly demeanour throughout.

Here are some more tips by Practical Ecommerce on crafting a perfect Return Policy.

18. Use Live Chat

Again, nothing like boosting the trust factor of your website by getting in touch with them as soon as they land on your site. A live chat button will do that for you and as Power Retail suggests, 34% of people actually prefer communicating through live chat.

Don’t worry, you don’t need to hire another employee or something. You can literally chat it up with your visitors from your smartphone.

Plus just the look of a live chat button will raise the confidence a new visitor has on your site immensely.

Sites like Olark offer some very easy to use live chat services.

TIPS:

• Most of the chat services now have their own app. Make sure you download it so you can be in touch with your customers as much as possible.

19. Look the part and be responsive

I recently did a seminar on ecommerce in Vancouver. I met a lovely lady named Gail who had over 70 articles in her niche and people regularly came to her for help. However, to this day, she has zero sales online. I looked at her website and I thought it was made in 300 BC.

No matter what your product is, make sure your website design portrays that. If you are selling a tech related product, make sure your website design clearly portrays that.

Now with mobile commerce gaining some tremendous ground, your website must be ‘responsive’ or able to display and function fully on Smartphones, tablets and other mobile devices.

Skava, voted the #1 mobile commerce vendor by Internet Retailer Magazine, suggests that 51% of mobile users find it hard to navigate through these sites.

Make sure your site is “Responsive” so when someone does decide to purchase your product through their tablet, they do it with east.

20. Have a constantly updated news or blog section

When you are updating stuff regularly on your site, it raises the credibility of your business. It shows the visitor that you are a real business because you are “active” and care about what you are doing.

Regular updates will also keep your website “fresh” in the search engines because of the new content and all.

• Talk about your first testimonial or a recent feedback on your blog.
• Anytime you add something new, announce it at “News”. For example: “Hey we just started a Facebook Page, come check it out and take part in the [your company name] community.

21. Use Social Media Widgets

Even Unbounce agrees that Social Media Buttons are one of the best way to improve credibility and social proof.

These days, when people see other ‘human faces’ on your Facebook widget, it builds incredible amount of trust. Seeing regular activity on your twitter feed will only help your cause as well.

You can add as many as you like, but these three will work just fine.

• Facebook Widget
• Twitter Widget
• Google Plus Logo (Google’s logo on your site will always increase credibility).

22. FAQ section

When anyone sees massive amounts of content on a site, it greatly increases a website’s trust factor. Especially when it’s on the FAQ or Frequently Asked Questions page.

If you give your audience super detailed answers to their frequently asked questions, you are eliminating a lot of the ‘walls’ that a first time visitor naturally puts up.

• When working on the FAQ section of your website, think details, thinks screenshots, think shipping company logos (FedEx, UPS, etc) and once again, think details.
• In most cases, place FAQ link on the header / top menu bar. Don’t make your visitors search for this. Only big brands can get away by putting the FAQ link in the footer.
• FAB (One of the top ecommerce giants) does a great job with it’s FAQ section.

In Conclusion

Once you establish trust, the sales will naturally come. In fact, you can even get away with selling a higher priced item than you competitors.

Implement these little changes and work on building trust. As the saying goes, “It’s all in the details”.

After working with some top companies (Including a Top 200 Internet Retailer), Jibran Qazi has finally ventured out on his own. He currently runs his own ecommerce website that sells plant calcium supplements for women and founded WDclub. A free human reviewed drop shipping directory.

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